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Security Officer @ Sheraton Duluth
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90513059

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Sherman Associates, Inc.

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  Job posted:   Sun Jun 3, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Security Officer @ Sheraton Duluth
Job Descriptions:

Do you enjoy going above and beyond to help others? If so, the Sheraton Duluth is just the place for you! Every day, we strive to go above and beyond for our guests whether it's an extra towel or a "must do while you're here" suggestion. As a member of our team, you can make a direct impact on each guests' unique Duluth experience and show them why Duluth is the best city in Minnesota!

What are we looking for?

We are looking for a minimum of one year in security or loss prevention and a passion for helping others. As a member of the Sheraton, you will have access to a great training program and will help you succeed and achieve your goals while going above & beyond to exceed guest expectations!

What can we offer you?

In addition to great pay, benefits, and awesome hotel stay discounts, we offer both full-time (30+ hours per week) and flexible part-time employment. Weekends can get pretty busy, so we do require weekend schedule availability to get started.


1. Specific Job Responsibilities

+ Provides a safe and secure environment for hotel guests, visitors, and staff

+ Provides escorts to guests and employees to their vehicle should they request

+ Patrol the hotel, observes and reports any unusual items, as well as guarding the hotel property, access to back team member areas and the hotel outside parking lots and perimeter

+ Must patrol outdoors as well as hallways and common areas, such as the pool and gym

+ Responds without hesitation to emergency alarms and calls for help, determine course of action, and notify appropriate authorities when warranted

+ Works with emergency personnel, residents, and public in a professional manner to solve any problems that occur

+ Maintains and monitors security cameras (CCTV), alarm systems and other electronic surveillance equipment

+ Completes various security reports and forms for investigation, action and liability abatement, documenting loss or personal injury of guests or employees

+ Investigates and writes reports on accidents, incidents, suspicious activities, safety and fire hazards and other security related situations

+ After each shift, must fill in a report and communicate all activity he encountered during the shift

+ Completes additional duties as assigned

2. Customer Focus

+ Works as a team player and interacts with all internal and external customers in a friendly/efficient manner

+ All guests must be treated in a manner to ensure their complete satisfaction

+ Always strive to exceed guest expectations and meet brand standards

3. Accountability

+ Produces required volume of work by planning, organizing, and prioritizing work duties

+ Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures

+ Maintains a clean and safe work environment, follows all procedures for guests and employee incidents and is knowledgeable for hotel emergency procedures

+ Attends all required department and hotel meetings

Required Experience:

+ 1-3 years of related security / loss prevention experience is required

+ Military or law enforcement training / experience preferred

+ Ability to maintain confidentiality

+ Ability to work with minimal supervision

+ Knowledge in basic-intermediate computer skills to perform required monitoring, data entry, and dispatch reports

+ Ability to communicate effectively and follow directions in a multi-lingual environment

+ This position regularly requires long hours and frequent weekend work

+ Must be able to work weekends and evenings on short notice, when necessary

+ A passion for the mission, vision, and values of Sherman Associates

+ Schedule may vary due to the specific needs of the hotel

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Sherman Associates is an Affirmative Action / Equal Opportunity Employer

Keyword: guest services, security, law enforcement, body guard, patrol, community, guard, hotel, property, military, service, apartment, safety, assistance, protection, officer, RSO, prevention, insp

From: Sherman Associates

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