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Sales Coordinator @ Sheraton Duluth Hotel
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90513065

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Sherman Associates, Inc.

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  Job posted:   Sun Jun 3, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Sales Coordinator @ Sheraton Duluth Hotel
Job Descriptions:

Do you enjoy going above and beyond to help others? If so, the Sheraton Duluth is just the place for you! Every day, we strive to go above and beyond for our guests whether it's an extra towel or a "must do while you're here" suggestion. As a member of our team, you can make a direct impact on each guests' unique Duluth experience and show them why Duluth is the best city in Minnesota!

What are we looking for?

We are looking for prior customer service experience and a passion for helping others. As a member of the Sheraton, you will have access to a great training program and will help you succeed and achieve your goals while going above & beyond to exceed guest expectations!

What can we offer you?

In addition to great pay, benefits, and awesome hotel stay discounts, we offer both full-time (30+ hours per week) and flexible part-time employment. Weekends can get pretty busy, so we do require weekend schedule availability to get started.


1. Core Responsibilities

+ Assists sales team to identify new contacts, develops sales leads, and responds to sales opportunities in order to maximize revenue

+ Fully understands the hotel amenities, packages, and promotions

+ Generates and develops sales leads and contacts potential clients to build business relationships

+ Produces proposals, event orders, and reservation confirmations for all clients

+ Produces accurate and timely reports that meet the needs of the GM, DOSM and other managers

+ Records all appointments, follow-up meetings, and effectively tracks business leads

+ Regularly monitors client satisfaction and resolves any outstanding issues to foster relationships and secure future business

+ Arranges and completes site visits and hotel tours

+ Champions, networks, and prospects to raise awareness of the brand

+ Acts as a business partner, not a supplier to key accounts. Talks with key accounts about their business challenges. Listens and partners to find ways for the hotel or brand to solve client problems

+ Is an expert in the market and understands how to differentiate the brand in the market

+ Completes other tasks and duties as assigned based on business needs

2. Customer Focus

+ Works as a team player and interacts with all internal and external customers in a friendly/efficient manner

+ Treats all guests in a manner that ensures complete satisfaction

+ Always strives to exceed guest expectations and meet brand standards

3. Accountability

+ Produces required volume of work by planning, organizing, and prioritizing work duties

+ Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures

+ Maintains a clean and safe work environment, follows all procedures for guests and employee incidents and is knowledgeable for hotel emergency procedures

+ Attends all required department and hotel meetings

Required Experience:

+ Minimum 1 years of experience in sales or an equivalent number of years of education and sales experience

+ Excellent verbal, written and presentation skills; Ability to communicate effectively with community partners, vendors, external parties, and across internal divisions

+ Shares a passion for the mission, vision, and values of Sherman Associates

+ Schedule may vary due to the specific needs of the hotel

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Sherman Associates is an Affirmative Action / Equal Opportunity Employer

Keyword: sales, coordinator, hotel, hospitality, marketing, event, planning, organization, event orders, hotel amenities, promotion, brand awareness, hotel tours

From: Sherman Associates

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