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Enrollment / Eligibility Supervisor - Duluth, MN
DULUTH MN 55805
Category: Health Care Industry , Insurance
  • Your pay will be discussed at your interview

Job code: lhw-e0-90524829

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UnitedHealth Group

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  Job posted:   Sun Jun 3, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Enrollment / Eligibility Supervisor - Duluth, MN
Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself.
We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement.
Join us and start doing your life's best work.The Enrollment / Eligibility Supervisor will be responsible to oversee day to day activities related to enrollment and eligibility operations in order to accomplish the business and their team's objectives.
Our Supervisors and their teams have a serious responsibility to make every contact informative, productive, positive, and memorable.Primary Responsibilities: Supervise Eligibility Representatives in their daily job functions to ensure groups are processed and timely quality standards are metAssist our reps and business partners with questions pertaining to process and enrollment statusAssist the team in meeting production standardsAssist the team in meeting quality goals and provide coaching to their team members if applicableAssist efficiency and growth of department by forward thinking of process enhancementsBe flexible and have the ability to handle multiple prioritiesEnsure all standards set by the company, including Attendance, Dress code, etc.
are adhered toHandle escalations courteously, politely and professionally as requiredAct as back-up support for other Supervisors as needed for meetings and other departmental responsibilitiesPerform other duties as assignedImpact of work is most often at the team level Required Qualifications: High School Diploma / GED (or higher) 1+ years previous experience as a Supervisor, Team Lead, or SME Previous experience mentoring and / or coaching staff Ability to navigate various systems and platforms within Windows PC applications Ability to create and manipulate spreadsheets within Microsoft ExcelPreferred Qualifications: Associate's (or higher) Ability to create and edit documents within Microsoft Word Ability to create and utilize presentations within Microsoft PowerPoint Previous experience creating Standard Operating ProceduresSoft Skills: Previous experience communicating effectively with all levels of staff up to and including Senior Leadership and various Business PartnersPhysical Requirements and Work Environment: Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, and long periods working at a computer Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity Must be able to work a 5 day week, 8 hour shift, any time between office hours of operationCareers at UnitedHealthcare Employer & Individual.
We all want to make a difference with the work we do.
Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine.
Here, you get that opportunity every day.
As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives.
You'll help write the next chapter in the history of healthcare.
And you'll find a wealth of open doors and career paths that will take you as far as you want to go.
Go further. This is your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment.Keywords: UHG, UnitedHealth Group, Supervisor, Duluth, MN ed1d6ced-575c-42c8-b2ad-8a16ea1b331a
*Enrollment / Eligibility Supervisor - Duluth, MN*
*Minnesota-Duluth*
*766721*

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